Hyster enjoys a terrific relationship with most of its clients due its focus on creating total client satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our clients in addition to address them with lift trucks which deliver the performance, the reliability and the value which they truly need.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into clever designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, so as to ensure the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, every time.
Total Quality All The Time
To initiate excellence from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold all employees accountable for consistent quality, together with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a wide variety of features. The corporation has remained fully committed to its key focus on both safety and quality, on being innovative each and every time, and by offering several of the best material handling machines on the market. These are just a few of the reasons why the company has become a leader in the industry.